We’re excited to share a new CSCW2025 publication co-authored by SONIC’s Director Noshir Contractor, alongside Diego Gomez-Zara, Dr. Liz Gerber, Darren Gergle, Kapil Garg, Ph.D. , and Michael Massimi. Instead of asking “Where should we work?”, this paper argues we should be asking “How can we work more effectively when we’re distributed?”
Based on a theoretically grounded survey of 1,526 U.S.-based knowledge workers, the authors identify five factors that shape remote and hybrid collaboration:
• Teams don’t need close personal relationships, but they do need a strong sense of belonging.
• Managers value observability, while workers value autonomy, making open dialogue and trust essential.
• Hybrid teams face more friction than fully remote teams when norms across work modalities are unclear.
• Small tech issues can derail collaboration, demonstrating the need for shared tool-use practices.
• Highly collaborative work relies on clear team norms, which should be set early and revisited as teams evolve.
If you’d like to learn more-
Read Here: https://lnkd.in/g_-GjkYk