A My Dream Team paper titled “Who Would You Like to Work With? Use of Individual Characteristics and Social Networks in Team Formation Systems,” was accepted at the ACM Conference on Human Factors in Computing Systems Proceedings (CHI).
In this paper, we conducted a field study where 530 participants used a team formation system to assemble project teams. We describe how users’ traits and social networks influence their teammate searches, teammate choices, and team composition. Our results show that (a) what users initially search for differs from what they finally choose: initially they search for experts and sociable users, but they are ultimately more likely to choose their prior social connections; (b) users’ decisions lead to non- diverse and segregated teams, where most of the expertise and social capital are concentrated in a few teams.
Citation: Diego Gómez-Zará, Matthew Paras, Marlon Twyman, Jacqueline N. Lane, Leslie A. DeChurch, and Noshir S. Contractor. 2019. Who Would You Like to Work With?: Use of Individual Characteristics and Social Networks in Team Formation Systems. In CHI Conference on Human Factors in Computing Systems Proceedings (CHI 2019), May 4–9, 2019, Glasgow, Scotland Uk. ACM, New York, NY, USA, 15 pages. https://doi.org/10.1145/3290605.3300889